Reviews

4.5/5
4.6/5
Over 5000 customers have rated PaperTrue
4.5 out of 5 on Google reviews and 4.6 out of 5 on Reviews.co.uk.
Papertrue! True! True! True!
My experience with papertrue.com was great. I came across their site from the high ratings. And the high ratings proved to be true. Once I got onto their site, I was immediately helped by a papertrue.com Rep, a live person, who helped answer my questions and walked me through the process. That was a big plus! And as a first timer, I got a discount or free edit. That was another plus! And the transaction was quick and easy. The turnaround time was also fast, delivery was on schedule and on time as specified. Another plus! My editor was also great and very helpful with comments, notes and suggestions. And when my document was completed and I had to ask a question to my editor, the Customer Service Rep was quick to respond. They escalated the matter so that my question would reach my editor and my editor would give me a reply directly and quickly. And my editor did just that. That was a major plus! Overall, thumbs up on great Customer Service and Editorial service. I would recommend them and look forward to working with them again. Thank you papertrue.com!
More than I had hoped for!
Did two jobs with PaperTrue and I'm highly satisfied. In one of the jobs I had some questions regarding their proposed changes and they immediately dug into it and explained why they had chosen certain expressions instead of others and what the differences were. That's really more than I had hoped for! And their chat-people are very alert - and good fun, too!
Very trustworthy and extremely efficient
I had an academic document proofread by the papertrue team. They not only corrected numerous grammar and spelling issues, they also advised on certain expressions according to my target audience. And the best, they did so over night... extremely fast, extremely good, and trustworthy service. Will be coming here again for the next publication.
Even my tutor can not find these errors
Thank you for editing my document on time. The editor pointed my attention to my commonly made mistakes; missing words, incorrect spelling and grammatical inconsistencies throughout the document.
I was happy to receive both a tracked and a clean version of the edited document.
I will happily recommend PaperTrue to my friends, and I will myself come back on a later occasion.
Excellent Service, Highly Recommended
I have used PaperTrue for several editing projects for my website. They have edited small and large projects for me. PaperTrue offers great pricing with no hidden fees, they always deliver on time and I love the fact that they provide a clean version and a corrected version showing the recommend changes. I highly recommend this company for anyone looking for quality editing services. They have great communications, project completion dates are given when ordered and they have consistently met the deadline. I am extremely satisfied and I will remain a loyal customer.
Great service, great company!
We are a Spanish advertising agency that work for international companies. Usually we need our copies to be reviewed. We trust Papertrue for doing this, they are always super-professional and always deliver the documents on time. I recommend them 100%
Improvement in structure, language and formatting
My cover letter was corrected very professionally, with very detailed comments and explanation. Smaller issues like my unclear description were changed shortly in a revision version, with a very smooth communication. I have learned also from the formating. For further CVs I will still consider their service, because the cover letter has to be formulated for specific job description. I don't do massive job application.
Quick 24 hour turnaround
Paper True was quick and effective. I needed a 24 hr turnaround and they provided me edits to my resume that became the talk of the town among my team. Everyone loved how thorough the edits were. Thank you Paper True for helping me so quickly and effectively.
Aaron is the best editor!
I live in Zürich and needed to have my cooking book "The Food Is Ready" , edited in english before I publish it. So I decided to sent the manuscript to Paper True and I can only tell that I was really impress when I saw the work they did. Aaron my Editor has correct the language and grammar errors. He has done a terrific work improving phrasing and consistency of my book. If you are looking for a serious company I can really recommend Paper True. And "they are allways there available if you have any questions"
An amazing job!
As a sixteen years old Danish girl I must admit finding the right editor was hard, but I found THE one ;)
Amazing service and a welcoming chat on the website! I love the detailed comments and feedback on the tracked document :) They really did a good job at making my debut novel a lot better while still keeping my style of writing!
Much love from Denmark <3

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        PaperTrue at 6: A story of our journey.

        • calenderMar 26, 2020
        • calender 5 min read

        Earlier this month, PaperTrue celebrated its 6th Foundation Day! The past 6 years in our offices have been wonderful. But where would we all be if not for the support of all you talented writers and students that we work with? Some of you have been with us for years, some of you for a shorter time. No matter the time, you are a huge part of the PaperTrue family. So it makes sense that you should know the whole journey, right? Read below to know the PaperTrue origin story in its entirety! 

        The beginning of it all 

        It all began many many years ago when a young Rishi Raj was in the final year of his undergraduate education. Like most people at that point in their lives, he was preparing his resume to present to recruiters in the job placement campaigns at his university. He sought his friend’s help to ensure that his grammar was on track. Little did he know that he’d get back the resume with more errors. 

        This incident led to the epiphany that STEM students are more vulnerable to the perils of grammatical mistakes than he thought. If something as simple as grammar couldn’t be taken care of in one of the country’s most prestigious engineering universities, then how widespread was the problem? 

        He decided that day that he wanted to be a part of the solution. He decided that there was a need for more editors and proofreaders to better the overall production of quality English language writing. 

        It wouldn’t be until after a few years of working in the corporate sector (yes, he got the job!) that he would start thinking about this again. 

        But like most grand ideas, it takes more than a one-man army to execute. 

        Fortunately, for our tale there were three other people – at that point, spread across the world – who had similar ideas for the world. Neha Vaidya, Meghana Dharap and Manish Keswani. Between the four of them, the combination of all their professional skills was deadly. Neha and Rishi had dedicated entrepreneurial acumen, Meghana was the language expert, and Manish was (as he likes to put it) the “sales guy”. 

        The ambitious team immediately put their skills to establish PaperTrue. In the 6 years since the company began, a lot has happened. PaperTrue has had its high and low moments, no doubt. But we have also grown. 

        PaperTrue’s journey: A short timeline

        2014 

        Team size: the original 4 plus an intern. 

        Audience: students and writers in the UK.

        Highlights 

        • The standard turnaround time for a submitted document was 24 or 48 hrs.
        • The new operation was still finding ways to increase effectiveness. Being a small team, the five had to multitask a lot.

        2015 

        Team size: 15
        Audience: UK and USA

        2015 gave PaperTrue its first milestones of growth. The operation expanded to 15 people, which also allowed us to increase our turnaround time. PaperTrue introduces express turnaround time. 

        2016 

        Team size: 25. 
        Audience: global (sans China.)

        In order to ensure top-notch quality, PaperTrue adds an extensive classroom training process for new recruits. 

        2017 

        Team size: 60. 
        Audience: Global (sans China.)

        Highlights:

        • PaperTrue adds an extra tier of dedicated reviewers to improve the consistency and quality of work.
        • Adds 12 hour turnarounds.
        • Started offering pre-publishing services on an on-demand basis.
        • Plagiarism check available on the PaperTrue

        2018 

        Team size: 100
        Audience: Global, with a game plan to tap into China. 

        2018 was an important year for PaperTrue. We realized that editing and proofreading was only part of what it takes to achieve a well-written paper or book. So, what’s the solution? BestAdmit and TrulySet.

        Highlights

        • Introduced Work Allocation Tests to ensure that the right documents go to the right editor. 
        • BestAdmit website launched in September
        • TrulySet website launched in October
        • Groundwork laid for marketing in China

        2019 

        Team size: 100
        Audience: Global. 

        Highlights:

        • Managing editors added to streamline quality chacks and delivery process 
        • The introduction of a new OMS (Order Management System) for improving order management and improving productivity of the team
        • Updated website speed to accelerate orders and cater to custom orders with more ease.
        • Late 2019: PaperTrue finally enters China. Initiates both online and offline sales in the region.

        2020 – The Year Ahead

        So far, PaperTrue has been actively engaging with individuals around the world to achieve better quality English writing. However, this year, we have also been looking to establish tie-ups with corporates to elevate the quality of English writing, especially in regions with ESL speakers. 

        Our recent expansion into China is with this goal in mind . In our partnerships with entities such as peer-reviewed journals and translation agencies, the goal is to make it one step easier for ESL writers and students to have access to quality editing and proofreading resources. In addition, collaborations with Chinese businesses and  manufacturers ensure that their user manuals, marketing material etc, is ready for a global audience. 

        PaperTrue, for the last 6 years, has been dedicatedly working towards making English language/writing resources more accessible. With offices currently in India, USA, UK and Singapore, we are currently branching out to set up offices in China and Europe.

        editor

        Rhea Chandrachud

        Rhea C is an expert in explaining plagiarism and citing sources. He has been writing helpful articles since 2017 and is continuously improving PaperTrue’s Citation Generators.

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